Why should you trust one of the most important decisions for your business with an independent telecommunications agent instead of a direct sales representative from one particular company?

1. You get to hear the truth!
When you use an experienced Independent Telecom Agent, you tap into a wealth of knowledge and experience of someone who has been in the field for many years and has experience working with multiple carriers. An agent will have experience dealing with most of the carriers in your market and can tell you how they really perform. Who has the most reliable network? Who has billing problems? Who is going bankrupt? Who can make the desired install date? When using an Independent agent, you don’t have to listen to “The Company Story” for each carrier, as they always tend to dress up their deficiencies. You get to hear the truth.

2. Guaranteed best combination of price, product, service and support
Since Independent Telecom Agents work with multiple technology service providers, they can essentially guarantee their customers the best combination of price, product, service and support. If you work with a direct sales rep from one company, you only get one offer, from their company.

3. Agents are invested in a long term relationship with your company
This is an incredibly important concept to understand when choosing to use an Independent Telecom Agent! When you work with a direct sales representative for a telecom company, one that may be here today and gone tomorrow, they are paid only to bring in the sale. There is absolutely no incentive for a direct sales rep to ever speak to you again after you sign the dotted line. It’s sad but true. However, because Independent Telecom Agents are paid by commission only and on a residual basis, their entire business model is based upon building a portfolio of happy, long term customers.

4. Telecom has become commoditized
Standard telecom contracts are 36 months.  Smart businesses will renegotiate their terms every 3 years to reduce rates and reevaluate the new options available to them.  However, this can become a daunting task to perform – even more so if you actually switch providers every 3 years.  However, a good Independent Telecom Agent will proactively take this task for you and help you decide what’s best for your business when your terms are up for renegotiation.

5. Same pricing
The same standard pricing model is used for both the Agent Channel as well as the direct channel for every service provider. In spite of all of the additional knowledge you can tap into with Independent Agents, you can be sure you are not charged any extra for it. It’s an incredible model that helps the customer and insures all clients are treated equally.

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